The Professional Communications Group, Inc.
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Why Us?

The basic features you demand while outsourcing are:

  • Accuracy rate that exceeds 98.9%
  • Quick turn around 48 hour standard (Faster turn around negotiable)
  • Client can designate priority to specific dictations.(*Occasionally delays such as Stat holiday's effect workflow resulting in 48 hr turn around)
  • Low cost starting at 10 cents/line (based on a 65 character line)
  • Fair Trade
  • Service Specialty
  • Control of Operations

We are committed to provide ongoing excellence in these areas

Accuracy

  • 98.9% accuracy
  • 2 step quality assessment process to increase accuracy. All errors are documented and immediately forwarded to the transcriptionist to avoid error recurrence.
  • Transcriptionists are teamed up with specific doctors to create familiarity. This along with our 2 stage quality control allows us to produce accuracy rates that are equal to or exceed traditional transcription.

Speed:

  • Standard 48 hour turn around time from day of upload (If uploaded between 9 Am 8 PM Pacific Standard Time).
  • Faster turn around time negotiable
  • Urgent rush jobs negotiable

 

Cost Advantage

The basis of our business model is to offer cost advantages to our clients while maintaining service quality.Our service can cost up to 50% less than traditional methods of transcription. We offer a cost advantage of up to 10%-30% in comparison to other outsourcing providers. We remain competitively priced even though we practice fair trade employment. As a corporation we decided that our choice to follow the principles of fair trade should not compromise quality or cost. The fair trade principle is important enough to us that we have lower our profit margin to allow the fair trade business model to be competitive with other companies not practicing the same principles. By choosing our service you will be directly promoting a fair wage structure in the industry and be contributing to the well being of our Philippine employees.

 

Fair Trade

Fair Trade is the principle in which an individual is fairly compensated for an item or service. Wages and products from the developing world are inexpensive by the developed world's standards. Since the cost of living varies from place to place around the world an individual in the developing world could be compensated proportionately so that they have a standard of living that is similar to an individual in the developed world performing similar services.

As a corporation we decided that our choice to follow the principles of fair trade should not compromise quality or cost. The fair trade principle is important enough to us that we have lower our profit margin to allow the fair trade business model to be competitive with other companies not practicing the same principles. By choosing our service you will be directly promoting a fair wage structure in the industry and be contributing to the well being of our Philippine employees.

 

Service Specialty

  • Our medical transcriptionists are trained to handle your transcription needs. Transcriptionist are alligned with specific physicians and specialties to create further expertise.
  • Our on line FAQ (frequently asked questions) is available We have on line help via e-mail and telephone.

Operational Control

We respect your concerns about operational control. With just a mouse click or call, you can track all your files online.. Our specialized service and technical staff will be more than happy to serve you.

For further information, write to us at info.procom.inc@gmail.com

* Accuracy 98.9% guarantee

We guarantee 98.9% provided that:

  • A) Files were properly and successfully uploaded to the system;
  • B) Dictation was done on an approved device and voice quality is considered adequate (clear, audible and spelled unusual         terms);
  • c) Client has been using our system for greater that 1 month. This policy may change in the future with prior notice.
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